Let Civility Transform Your Workplace

A comprehensive training program designed to identify, address, and prevent uncivil behavior in professional environments. Build a healthier, more productive workplace culture.

37%
of American workers
experience workplace bullying

Difficult Personality Types in the Workplace

Understanding these archetypes is the first step toward creating lasting change in your organization.

🎯

The Bully

Uses intimidation, aggression, and power dynamics to control and demean colleagues.

πŸ‘₯

The Mob

Group dynamics that isolate and ostracize individuals through collective negative behavior.

🦁

The Predator

Subtle manipulation and exploitation that's harder to detect but equally destructive.

πŸ’₯

The Time Bomb

Unpredictable emotional outbursts that create an atmosphere of tension and fear.

Warning Signs of an Uncivil Workplace

Recognizing these indicators early can prevent escalation and protect your team.

🚧

Hierarchical Barriers

Extreme lines of definition between management and staff that discourage open communication.

πŸ“‰

High Attrition Rate

Higher than usual turnover as talented employees seek healthier work environments.

πŸ—“οΈ

Increased Absenteeism

Employees avoiding the workplace through sick days and extended absences.

πŸ‘€

Culture of Distrust

Cynicism and negative comments bleed into an overall atmosphere of animosity.

🚷

Employee Isolation

Individuals being ostracized or excluded from team activities and communications.

πŸ“

Complaint Patterns

High number of formal or informal complaints about specific individuals or groups.

Four Pillars of Transformation

Our evidence-based program takes you from awareness through implementation.

01

The Problem

  • Understanding workplace incivility
  • Goodbye Bully, Bye Bye
  • Pack it in, Predator!
  • Make Allies of the Mob
  • Take this, TimeBomb!
02

The Target

  • Self-help strategies for recovery
  • Reinvent your communication style
  • Resolve conflict effectively
  • Break the cycle of abuse
  • Develop a recovery strategy
03

The Strategy

  • Perform a risk assessment
  • Learn the cycle of conflict
  • Techniques to minimize incivility
  • Build organizational resilience
  • Create accountability systems
04

The Implementation

  • Review applicable laws
  • Ensure legal compliance
  • Assess organizational risk
  • Stay within legal boundaries
  • Revitalize policies & procedures
Respond,
Don't React

The key to conflict resolution

Strategies That Work

Learn proven techniques to minimize uncivil behavior and resolve workplace conflicts effectively.

  1. 01 Identify the core of the conflict before taking action
  2. 02 Let them ventβ€”address content, not emotional consequences
  3. 03 De-escalate using cooling-off periods strategically
  4. 04 Eliminate blaming and absolute statements
  5. 05 Use "I" messages to communicate without accusations
  6. 06 Establish credibility through tact, integrity, and reliability

"Do the right thing. It will gratify some people and astonish the rest."

β€” Mark Twain

Ready to Transform Your Workplace?

Contact us to discuss your organization's specific needs and how we can help.